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  • December 5th, 2005
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  • UX-Clinic

This week in UX-Clinic: who to hire

This week in the UX-clinic discussion forum: Topic #2 – Who to hire, design or usability?:

I’m a web development manager for a new, but very popular web service. I’ve lobbied successfully for a headcount to help with UX/design/interface issues. Until now everything (prototypes, heuristic evaluations, etc.) has been done by me or one of the 5 programmers.

The challenge is this: what should I hire? I think I have 4 choices: a designer type, an IA, a usability engineer, or someone that does some of everything.

What questions should I be asking myself and my team to determine the best way to use the one UX headcount that I have?

- Shopping in the UX candy store


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One Response

  • Eddie - December 5, 2005 at 2:18 pm #
  • Of course, someone who can do a little bit of everything would be the best answer. Don’t hire someone that only focuses on function (usability engineer), and don’t hire someone that only focuses on form (designer)- instead, get someone that knows about functioning form.

    A designer that believes the goal is the customer experience, not chromed, flashy, edgy, creative design by itself, or a usability engineer that is creative and has an eye for design and can find the balance will get the best results IMO


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