Archive for August, 2007

Come to MX-East and I will buy you dinner

I’m speaking on innovation at the upcoming adaptive path conference MX-EAST, on October 21-23 near Philadelphia, PA. It’s a small, single track conference for people who lead designers or work at intersection of business and design. Here’s a summary:

As the business value of design becomes clearer, creative managers building the next generation of products and services are confronted with an increasingly demanding set of challenges. MX East brings thought leaders from IDEO, Google, The New York Times, The Mayo Clinic, and many others, to show you what it takes to get great experiences out into the world.

As an experiment, I’ve been given my own personal promotion code (MXSB). If you use it when you register you’ll get the following bonuses:

  • 15% off the registration price, including lodging (~$250 value).
  • Personal gift – I will either: buy you dinner at the event, send you a signed copy of one of my books, or write a blog post on the topic of your choice.

Other speakers include Irene Au, Director of UX for Google, Khoi Vinh, Design Director for the New York Times, Mark Jones, Director at IDEO, and more.

Interested?
Take this link to see the agenda and details.

Wednesday short notes

Someone yelled at me on e-mail that i have a curiously sweet technorati ranking, but that i don’t link out to very many websites, which he didn’t think was very nice. I recently discovered a sports website called truehoop, that does link roundups in a way that doesn’t suck, so I’ll give it a spin. Here’s hoping links from me aren’t the kiss of traffic death.

Innovation quote of the day

“It often happens, with regard to new inventions, that one part of the general public finds them useless and another part considers them to be impossible.

When it becomes clear that the possibility and the usefulness can no longer be denied, most agree that the whole thing was fairly easy to discover and that they knew [it] was significant.”

- Abraham Niclas Clewberg-Edelcrantz, an inventor of the optical telegraph

Despite how simple this observation is, it’s clear to me that anyone who wants to innovate needs to understand this pattern and expect to confront it again and again in their work.

Chapters 2 (on history of innovation) and Chapters 4 (on the human nature of change) from The Myths of Innovation summarize the research I found on both understanding and overcoming the pattern.

A free version of chapter 4 can be found here (3MB PDF).

  • By Scott Berkun on August 20th, 2007
  • 19 Comments »
  • Myths of Innovation

Understanding book sales

Writing books is hard enough, but selling them is an entirely different challenge. While I’ve learned much, I’m no expert. What follows are my experiences which hopefully will interest those who know less and simultaneously attract the opinions of those who know more.

With that in mind, here’s part 3 of a series I’ve been doing on the sales life of my books (part 1 and part 2, were about my first book). It’s almost three months into sales for my 2nd book and that’s focus of this post.

Sales summary

Through use of the ever-handy rankforest.com, here are the first three months of sales rankings on Amazon.com for my latest book. Of course amazon.com rankings tell you nothing about what goes on at physical bookstores or over at bn.com, but it’s an easy, free indicator of how well a book is selling.

The Myths of Innovation, Amazon.com sales 5/15-8/15:

mythssales0807-smalls.jpg

And for comparison, below are comparative sales rankings for The art of project management for its first 3 months of sales. The graphs aren’t to scale, but it’s easy to see that my first book (below) had slightly better amazon sales rankings than my 2nd (above). Both sets of numbers are respectable: both books have hovered on and off various amazon and O’Reilly bestseller lists, but the question is, what explains the difference in sales? Shouldn’t a successful book aimed at a bigger audience generate more sales?

artdata.jpg

PR summary – For Myths of Innovation:

  • Lectures, talks & book tour. I did ~25 lectures promoting the book, including speaking at conferences like OSCON, Adaptive path MX, and E-Tech, and book-tour style gigs in the Bay area at places like Google (video here), Apple, Adobe and E-bay.
  • O’Reilly support. O’Reilly’s Sara Peyton sent out over a hundred promotional copies of the book, pinged and re-pinged reviewers, schmoozed various people of influence on my book’s behalf, and helped line up speaking and interview opportunities.
  • Blog & Mailing list. I (ab)used the full reach of this blog and my mailing lists to drive interest in the book, from related essays, blog posts on innovation, to blatant requests for support from readers.
  • The book has received amazing reviews : 16 amazon reviews (4.5 avg), major positive reviews from digital-web, slashdot and lifehacker. I was also fortunate to get over 20 rock star endorsements for the book from the likes of Guy Kawasaki, Tom Kelley of IDEO, Don Norman and others.
  • Radio & Podcast. I work worked with O’Reilly on a radio tour: I’ve done nearly 30 radio interviews and podcasts, including high profile time on IT conversations and NPR’s Think.

By comparison this is more than twice the amount of PR effort, in terms of my own time, than for The art of project management.

The surprise has been that despite the increased effort, a better written book, and a higher profile / sexier topic, the new book has sold well, but trailed The art of project management by comparison for their respective first 3 months of sales.

Assumptions / Lessons learned:

  • No one fully understands sales. Everyone has an opinion, sure, but no one can predict what happens or explain why (but watch them take credit after the fact :). There are too many factors, many beyond the control of the author or publisher. I’ve yet to get expert advice that didn’t contradict advice from another equally reputable expert. Remember, some great books fail to sell, and many awful books make bestseller lists. Most editors / agents / publicists require several rounds of cocktails before they’ll admit what happens is beyond their control or, at times, their comprehension.
  • Sales oversimplified is easy. The only productive formula is: quality of book + ability to connect the book to interested people with cash to spend. That last part is important: it’s not TV ads you want, it’s finding people naturally interested enough to buy. If you’re writing about widgets, odds are high you know better where to find those naturally interested in widgets than your publisher or publicist does, and you know what messages are most likely to entice them. For Myths, as a more general audience book, the messaging and targeting was harder to develop.
  • Assumption: bigger topics sell better. I assumed the Myths of Innovation would have a larger audience than the art of project management, since the topic of creative thinking and innovation are much broader, and more compelling, than the topic of managing projects. The book is a much better read on a more important topic, written in a journalistic, fast paced, comical style. But I’ve learned the broader the topic, the more competition there is. To make a dent in a bigger category requires more effort, more word of mouth advocates, than a niche book. There are fewer writers writing about project management, and the bar for scoring a sale is lower. I’m convinced Myths can outsell The art of pm, but it may take longer to happen.
  • Is PR for web/blogs more effective than PR for mass media?. Looking back over my PR hours, my bet is that on a per hour basis, time spent pitching bloggers and online writers paid off in more sales than radio, podcasts or other mass market PR did. The data is better too: I can track the day a major blog review hit to spikes in amazon.com sales, but I can’t say that for any podcast, book tour lecture or printed review. This post by the current holder of the NYT bestseller list #1 slot goes further, claiming his success was entirely based on attracting online attention.

Overall, my plan is to keep learning. My goal is to be a career author so any positive PR, even PR that doesn’t translate directly into sales, may pay off for the next book or for the next speaking gig. But if you know something I don’t, have advice from experience or your own war stories to share, please chime in.

Help decide the title of a book

For reasons I can’t fully explain here, the 2nd edition of Art of project management will have a new title. Yes, it’s a huge pain in the ass, but this stuff happens – and i swear, my publisher and I would avoid this if we could, but as things turned out, we can’t – that’s all I can say. We’ll do everything we can to make sure this change is clear to people who pick up the book.

As far as the 2nd edition itself:

Based on your feedback, the current goal is to add:

  • Exercises & situations for applying lessons from each chapter (TOC here)
  • A discussion guide, for use in reading groups
  • A new chapter (topic TBD)
  • Updated references, corrections, and other trivia

Now – the hard part – the title: my editor are debating options and wanted to ensure input from readers of the first edition, and possible readers of the 2nd – That’s you. If you want to write in a candidate, hit other. Some candidates are close to the original title, others go their own way.

I promise the results will be part of the decision making process. Cheers.

Does open source help or hurt innovation?

Over at the Jem Report, Jem Matzan had some great questions for me about how my studies of innovation relate to the open source model of software development. Here’s a taste:

Do you think that being able to see and modify a program’s source code is a good method of innovation?

SB: Sure. Understanding how things work is the fastest way to learn and gives people who come later reusable, proven methods for doing things. But at the same time, it provides sets of assumptions that are more efficient to follow than to reconsider or reinvent. So depending on what level of innovation we’re talking about (a feature? a product? a line of products? a paradigm?) access to source code has different levels of value. And there’s also the value of mystery — sometimes a locked box forces people to be more creative since they have to invent their own approach. Being angry at that locked box and wanting to figure it out can drive people to innovate who’d be bored if they had permission to take it apart and see the source (as the legions of hackers and reverse-engineers out there can attest).

It’s a great interview and you can read the whole thing here.

Scott's Bestselling Books
  • Confessions of a
    Public Speaker
  • Provocative and funny secrets from a veteran speaker, you'll laugh as you learn.
  • Buy now at Amazon Book Details
  • The Myths of Innovation
  • The classic bestseller on how amazing lessons from the past can help you innovate today.
  • Buy now at Amazon Book Details
  • Making Things Happen
  • The classic and bestselling handbook for any project leader, packed with tactics and stories.
  • Buy now at Amazon Book Details
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