In a series of posts, called reader’s choice, I write on whatever topics people submit and vote for. If you dig this idea, let me know if the comments, and submit your ideas and votes.
This week, the topic is: how do you manage your business as a speaker, author and consultant.
For starters, some of this is covered in chapter 3 of Confessions of a Public Speaker, which you can read free online here.
I view my primary business as writing books. It’s primarily the writing of good books that has led to everything else I get paid to do. Oddly, speaking and consulting are more lucrative than writing books, but I’m not driven primarily by money. I make decisions with the primary goal of being able to write books for the rest of my life and live comfortably while I do it. I also love my freedom of time: I can stop working for a few days, or work very hard, pretty much whenever I want, and that is a feature of my life I don’t want to lose. I’ve been willing to earn much less money to have much more control over my time.
Quite frankly, the major success story of my professional life is about my control over my time. I’m one of the freest people I know. I’m not obligated on a daily basis to work for anyone. Most days I don’t have to be anywhere at any particular time. When I’m working for hire I’m often paid to travel to cool or interesting places, meet smart, passionate people and learn and see things few get to experience. I find this lifestyle way more interesting than any amount of money could compensate me for. I feel very lucky and happy and I protect my lifestyle accordingly.
In terms of ballpark revenue, it goes something like this:
It’s worth noting:
How the business works: It’s very simple. I write books. I go out on the road and work hard to promote them (not to mention the work of writing them). When I speak, and do well, people tell others about me and the books. I have some very popular videos on youtube and that helps too. The books, if they are good, get good reviews, and sell. Requests to speak or consult come in through email or the web site and I prioritize and schedule them, or turn them down if it doesn’t fit the calendar. Unless a new book is coming out, I do little active marketing or promotion, as the frequency of speaking gigs, and the popularity of this blog, does much of that for me. If things get quiet I might tickle people who have hired me to speak before, but that has almost never happened. Things were much harder when I started, but the success of Making Things Happen catapulted things forward, as each successive book has.
On Book Royalties / Freelance :Â I have been fortunate to have three successful books that continue to sell. But there is no guarantee this will continue. This is an external motivator that helps drive me to write the next one, and as I mentioned my primary love (lust? passion? insanity?) is writing books. I get requests now and then to write for magazines and take them when I can, but it’s not yet a consistent or reliable income source for me.
On speaking fees: Keynote style lectures are the most lucrative activity I do based on time. I’m typically paid $7k, plus travel, for keynote style lectures. This is in the mid-range for what pro-speakers charge (see Chapter 3 of Confessions if you wonder how on earth anyone, me included, is worth this much or more). I take many of these gigs as it makes up for the ridiculously less lucrative time spent writing. I used to do more workshop/course type stuff, but there has been enough demand for lectures that I do this much less. Speaking of any kind also has the side effect of promoting the books and this blog, which has residual benefits down the road. I do plenty of speaking engagements basically for free when it’s for a good cause, if I’m a fan of the company and want to go there (e.g. Netflix) or it’s a good opportunity to promote myself and my work (Harvard, MIT, Google, etc.)
On Consulting: I do very little hard core consulting. I have the luxury of being picky about clients – often my consulting engagements are follow-ons or additions to speaking gigs.  This makes sense as people know me and the trust required to be effective as an outsider is there. I do very little UX/design related consulting anymore, which is funny if you knew me pre-2003. I think of consulting as ‘brain for hire’- I sit with teams, review plans, critiquing projects, and advise leaders on what I see based on the hundreds of other work environments/cultures/projects I’ve seen and learned from. Speaking is preferable in that it’s easier to give clients a sense of satisfaction. I can finish a lecture and know exactly how much value I just provided. When I leave a consulting gig it’s very difficult to measure value (despite what major consulting firms claim) and that makes me feel less good about taking people’s money. I do like money, but I also like feeling I earned every penny of it.
On Blogging:Â I have rarely viewed this blog as marketing. I’d always seen it primarily as writing and connecting. Good writing markets itself, and me. So I write here mostly as an exercise in short form writing, as a way to connect, and to help get my work out there. That’s part of why there are no ads here and why I try to avoid most of the annoyances you find on other blogs. It’s just me, you and a good, honest, intelligent discussion (at least your half is – hahaha :)
On Agents: I don’t have one and never have. I’ve looked for one with each of the last two books, but couldn’t find one that I liked or that was interested in the particular book I was working on (or was interested in the long view of representing me). I’d like one, but so far it’s been way more work and frustration than writing the books themselves. I haven’t needed a speaker bureau (e.g. agent), but now and then requests come in from them for gigs I would not get otherwise and I say yes.
Secret to my success: I attribute my success to having been at this for years. There is no secret. Without the successful books much of this would not be possible – (good) books still provide a credibility in the world that most blogs do not (and if you want advice on writing a book, this is for you). I am an army of one, not part of consulting firm, so I only have one calendar to fill which makes me lean and agile, which helps. It’s no secret, but it does seem unusual, that I feel intensely grateful to the universe I can make a living doing what I love, writing, in 2010. But the real secret is all of the people whose name I never learn who recommend my books, blog posts, and lectures to their friends, bosses and coworkers. I wish I knew more of you, but in lieu of that, thanks. I think about you often as I depend on you – I’ll try to keep up the good work. Please let me know if I don’t.
If there’s more you want to know, ask a question below. Hope you appreciate and respect my candor here.
(Hat tip to Lynn for suggesting this topic)
In a series of posts, called readers choice, I write on whatever topics people submit and vote for. If you dig this idea, let me know if the comments, and submit your ideas and votes.
This week’s reader’s choice post: My biggest professional mistakes.
I’ve been thinking about this post for weeks, as I have many mistakes to pick from.
I do try very hard to learn from them, but the ones listed below have stuck with me more than others. In some cases they are mistakes I’m likely still making now.
Here are my top mistakes:
I have some very dramatic and entertaining failures in my professional life, but they were momentary things. It’s these mistakes above that stay with me and, in some cases, are ones I’m still making. I think about them often perhaps because it’s not too late, and if I could sort them out, everyone would win.
In a series of posts, called readers choice, I write on whatever topics people submit and vote for. If you dig this idea, let me know if the comments, and submit your ideas and votes.
This week’s reader’s choice post: Book Smarts vs. Street Smarts
Polarizing questions are silly since rarely in life do you have to make such exclusive choices. Often if you’re clever, you can find ways to obtain both ends of any X or Y type dilemma. But for fun, I’ll assume you’ve stolen my lunch money and refuse to give it back until I play along and pick one side.
There is no doubt in my mind street smarts kicks book smarts ass. To be street smart means you have situational awareness. You can assess the environment you are in, who is in it, and what the available angles are. Being on the street, or in the trenches, or whatever low to the ground metaphor you prefer, requires you learn to trust your own judgment about people and what matters. This skill, regardless of where you develop it, is of great value everywhere in life regardless of how far from the streets you are.
Most important perhaps, being street smart comes from experience. It means you’ve learned how to take what has happened to you, good or bad, think about it, and learn to improve from it. The prime distinction between street smarts and book smarts is who is at the center of the knowledge. On the street, it’s you. In a book it’s you trying to absorb someone elses take on the world, and however amazing the writer is, you are at best one degree removed from the actual experience. Street smarts means you’ve put yourself at risk and survived. Or thrived. Or have scars. You’ve been tested and have a bank of courage to depend on when you are tested again. Being street smart can lead to book smarts as the street smart sense what works and what doesn’t, and adapt accordingly.
Book smarts, as I’ve framed it, means someone who is good at following the rules. These are people who get straight A’s, sit in the front, and perhaps enjoy crossword puzzles. They like things that have singular right answers. They like to believe the volume, and precision, of their knowledge can somehow compensate for their lack of experience applying it in the real world. Thinking about things has value, but imagining how you will handle a tough situation is a world away from actually being in one (As Tyler Durden says in Fight Club How much can you know about yourself if you’ve never been in a fight?). Like the stereotypical ROTC idiot in war movies (e.g. The Thin Red Line, Aliens 2) who outranks the much more competent and experienced, but less well pedigreed sergeant, the book smart confuse pretense with reality, and only learn of the difference when it is too late. Or worse, even after the fact, they insist on seeking out more books and degrees rather than recognizing they are trying to improve the wrong skills: they are half blind by their own choice since they insist on looking at the world with only one eye.
I say all this as someone who has a deep love for books, and who has some degree of what might be called book smarts. But it’s that knowledge, used in service of street smarts, that best explains whatever I’ve achieved so far in life.
In a series of posts, called readers choice, I write on whatever topics people submit and vote for. If you dig this idea, let me know if the comments, and submit your ideas and votes.
This week’s reader’s choice post: What’s the impact of 60 hour work weeks and only 2 weeks of vacation on American companies? (submitted by Lynn – thx!)
The running joke at any big corporation is the phrase ‘work/life balance‘. Anywhere that needs to make a special phrase like this is by definition a place populated by workaholics. You’d never hear people talk about ‘work/breathing’ balance, or ‘work/clothing’ balance, because work never puts a supply of oxygen or a shirt on your back in question, unless you’re a workaholic naked astronaut or something.
It’s interesting how us Americans are fond of taking pride in our freedoms, yet when it comes to time off we are the least free for much of the Western world. It’s typical in Europe to get 6-8 weeks off 4-6 weeks off, commonly taken in the summer. This explains, in part, why Europeans have a deeper sense of their own culture, as they actually have time to learn, experience and enjoy the parts of life not spent in front of keyboards or in meetings.
Frankly, hours are a lousy way to measure value. If I can do great work in 5 hours, work my peers at best do in 10, that’s not my problem. I should be rewarded for results, not how much time it took me to get them. A good manager knows this. Good companies know this too. My best managers made clear they didn’t care about the HR policies for time off, or hourly reporting. They knew I’d be motivated to work hardest for them if after I got my stuff done, and had done it very well, I was free to do as I wished. (Oddly, in cultures like this, I tended to stay late and kept working because I enjoyed my work so much).
The impact of the 60 hour work week, or any rigidly defined number of hours, is that smart people loaf around. Rather than be efficient, clever, and wise, and go home, people feel obligated, are in some cases are rewarded, to linger, to pretend, and to give pretense about how long it takes to actually do things. This is all kinds of bad. We should reward people who kick significant ass and then go home. Early. Not those who pull all-nighters for things that were never that complex to begin with. All sorts of goodness happens when managers learn to reward results, not effort. And this starts but getting past the stupid pretense of effort known as hours.
Miserly vacation limits are juvenile and short term thinking. It assumes that time off is bad for the company, and puts faith in the notion that doing things outside of work is an indulgence. God bless the Puritans, as we are still victimized by the prudish stink of their ideals. We want to be whole people, and being whole means having an identity beyond work. We are more than our jobs. Two weeks of vacation takes a bet employees won’t be around that long, so why invest in their long term happiness? If they burn out, it’s not our problem. That’s what two weeks of vacation says to me.
A major reason I quit my job in 2003 was to have complete control over my TIME. The only measure of life you can not get more of. I did not want some corporate policy, written by someone I’d never meet, defining how most of my waking hours on planet earth would be spent. The older I got the more clear it became I’d rather make less money and take on more risk than willingly give away control over MOST OF MY LIFETIME. Especially if the thing I was spending all that time making was mediocre, forgettable and far from what I’d call reaching for my best possible work. But enough about me.
Certainly for any creative field, which many knowledge worker type companies claim they are, time away from work is where much creative growth happens. It’s away from work people have new experiences, see new places, ask new questions, and learn to appreciate the life they’re working so hard to get.When people return from vacation they are better people, not worse (explaining the wise philosophy of rock star web firm, Jackson Fish). And they bring new energy, perspective and ideas back into the company, all things that are essentially priceless.
The objections to more time off typically are:
My bet is, in a well run company with a good manager, if you:
You can pull this off without any noticeable decrease in performance. I’d even bet you might see some increases in work quality, as people have real motivation, are free from the pretense of pretending to be busy, and will love their lives so much more and bring some of that love to work with them every day. Why not try this as an experiment for a year?
Other variables worth trying:
It’s surprising, but few companies I’ve heard of have ever experimented with different approaches to vacation and unpaid leave. If you know of examples and case studies, please leave a link.
So what do you think? I’m a insane? Has being independent warped my demented brain? Or is there plenty of room for more time off without betraying the bottom line?
Related: See my essay, work vs progress.
Vijay recently asked in the comments on a recent talk:
Thank you for a great presentation. I noticed that your energy was explosive and there was absolutely no point in the presentation where I could detect a lull. I am interested in learning if you have any secrets or techniques in maintaining the focus of not just the audience, but also yourself as I often space out even when I am working on something that I am passionate about.
Explosive energy makes me think of being a drummer in Spinal Tap. Perhaps I should tone it down.
There are four things going on.
Hope that helps. Let me know if it doesn’t.
For reference, here’s me speaking at Ignite:
(Note: In a series of posts, now called readers choice, I’ll write about whatever people submit and vote for. If you dig this, let me know if the comments, and submit your ideas and votes).
The next top vote getter in the pile with 56 points was How do you get yourself motivated.
I’m going to cheat here, as I wrote a nice tasty essay on this very question:
How to stay motivated – give it a spin. I think you’ll like it.
I think “how to stay” is a better question, since I know many people who are great at starting something, but once the initial wave of enthusiasm wanes, and the easy/fun parts are done, their interest fades.
For me I gain motivation by being committed for the long haul. I don’t care if I get a bad review, or a tough thread of comments on a post, as long as I learn something. I don’t care if I fail, provided I grow. I’m focused on the 50 or 80 year old version of me and how I’ll feel when I look backwards. Given that view, many of the things that upset or discourage other people seem to have slightly less impact on me. I work hard to put things in a long view context. A paragraph isn’t just a bunch of sentences, it’s part of a book, or a body of work. Just as a brick isn’t just a pile of mud, it’s part of a cathedral, or a school, or a monument to some great cause.
I have an empty shelf on my bookcase for my books. Filling that shelf is my life goal. If ever I’m confused about how to prioritize work or why I’m working, there it is.
On a personal level I work on the elimination of distraction theory. It’s not so much about whether I’m motivated or not, it’s how good I am at preventing myself from other things. Motivation isn’t a problem you have if you are starving and need to eat, or are cold and need shelter. You just do it because it must be done. This sounds tough, and it is. I don’t know any novelist or marathon runner who debates every time they start whether they’re going to do it or not. They try to reach a point where it’s assumed they’ll do it, even when they’re not motivated. Discipline and motivation are tightly coupled for me.
One big trick was to quit my job. If you have to do X to make a living, motivation becomes less of an issue. It simply IS. If I want to keep writing, I have to write. End of story.
When it comes to tasks that are “hard”, like writing, I eliminate other variables. I close the door, I close the web browser, and promise myself I will either sit and write, or stare at a mostly blank monitor for an hour. Given the choice, much like starving, eventually my mind would prefer to actively write, rather than sit and stare at nothing. So I write.
I also believe in the theory of daily practice. Anything truly important is worth doing once every day, even if just for 5 minutes. If I’m actively writing a book, I must look at it or work on it once every day. Then I never have to worry about thinking about it. I Just do it, in the same way you go the bathroom or eat meals. It just IS. 5 minutes of doing is much better than a hour of thinking about doing. Rituals of this kind are good as they spare you the burden of inventing reasons every day. If you make a new years resolution, part of it has to be to do that thing once a day.
Another trap is the zero-sum problem: When someone tells me they have a wish, or a new years resolution, I ask what are you taking off of your plate to make room in your life for this new thing?
Maybe it’s less TV, or less aimless web browsing, but motivation is easier if the choices are clearer. If you don’t make room, you’re letting your motivations compete with each other, and that can often have side effect of negating them completely.
Right now I need to follow my own advice. When I’m between books I’m all over the place and it takes weeks to find my center and rhythm again. But I see this more as a problem of discipline rather than motivation.
Anyway, this is a bit of a ramble. Do check out the essay How to Stay Motivated – as it’s ramble free.